Useful tools to organise your business
Simple and effective ‘house keeping’ systems enable a business to store and retrieve data, keep up to date and feel more organised and efficient. Depending on the nature of the business, this could r…
Managing human resources
Employees are one of the few assets that increase rather than lose value over time in your business. Good Human resource management and development will ensure that small businesses can retain good s…
Managing occupational health and safety at work
This module covers two broad areas: safety and well-being. It examines how safe workplace practices leads to a reduction in accidents at the workplace, absenteeism and turnover.
Marketing
The emphasis of this module is marketing and, in particular, the relationship between marketing and performance or productivity. You will have the opportunity to discuss who your customers are and ex…
Improving productivity and performance of your business
This module covers the issues of raising productivity and performance within the enterprise. The content includes an introduction to productivity followed by an examination of some of the root causes…
Improving quality of your products
This module covers the issue of quality, beginning with two different perspectives about quality, and then moves into a short history of the development of the quality assurance and quality control p…
Workplace improvements
This module explores the links between a positive working environment and its impact on wealth creation. It will review how to make sure your business is sustainable by examining your triple bottom l…
TRAINERS' AREA
In this area, Trainers will find useful reading materials related to each module.